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 Help Desk Software
 

Fast deployment that will get your company an enterprise help desk system up and running in a day.  Fully web based and customizable via a web interface see what your business can do accomplish with a help desk system that fits your needs.

 
 

Standard Edition

Help Desk Software

Professional Edition

Help Desk Software with
Asset Management

Enterprise Edition

ITIL Ready Help Desk Software with
Asset Management
  • Self-Service Portal
  • Knowledge Base
  • Multi-site Support
  • SLA Management
  • Help Desk Reports
  • Help Desk Management
  • Agent based Scanning
  • Software Asset Management
  • Asset Inventory Reports
  • Purchase & Contracts Management
  • Incident Management
  • Asset Management
  • Problem Management
  • Service Catalog
  • Change Management
  • CMDB
 

Features

Help desk software
  • Self-Service Portal
  • Knowledge Base
  • Service Level Agreements
  • Multi-site Support
  • Custom Request Form
  • Scheduler
  • Help Desk Reports
  • Flash Reports
  • Help Desk API
  • Automated Password Reset Tool
Asset Management
  • IT Asset & Inventory Management
  • Asset Scanning
  • Track Assets
  • Software Asset Management
  • Software License Tracking
  • Product Catalog
  • Purchase Order Tracking
  • Contract Management
  • Inventory Reports
ITIL Ready
  • ITIL Service Catalog
  • ITIL Incident Management
  • ITIL Problem Management
  • ITIL Change Management
  • ITIL CMDB (Configuration Management Database)